Web
Based Call Center/Interactive Contact Center
ILT most advanced solution for Today's
Next Generation Call Center. |
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Active
Messaging
Active Messaging is a proactive mechanism
for contacting customers with announcements.
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InterActive
Call
InterActive call allows messages to
be sent out to any multimedia device enabling information
distribution. |
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Fax
Messaging
Faxing is made simpler with real-time
fax and store and forward fax options. |
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Financial
Alert
Financial Alert allows the customer
to receive auto-generated stock notification and bank
information via any multimedia device. |
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Virtual
Workspace
Virtual Workspace or Web Collaboration
makes it easy to find documents you need, and folders
allow related documents to be grouped. |
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Virtual
Secretary
This "Follow-me-Feature allows for
anytime, anywhere access to messages. |
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Unified
Communications Suite
A combined solution for voice, email
and fax. |
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