ILT's Active Messaging Server allows sending "active messages" and "InterActive calls". These are messages and interactive menus, composed on the web and sent out by phone.

Active Messaging is a proactive mechanism for contacting customers with announcements or messages. It provides schedulable outbound email, fax or phone calls using text messages (Text-to-Speech), multimedia for email, fax, and voice messages for phones. Interactive call is similar to active messaging except that the called party gets an IVR (Interactive Voice Response) that the agent had composed. The IVR enables the customer to leave a message, connect back to the agent, or answer questions using the keypad. The customer may also receive automated stock alert notifications, or banking information via their mobile phone, PDA, email or fax. The IVR message allows the customer to connect back to a live broker or service provider, update their stock portfolio or change their banking relationship.

An active message is a message that is sent out on a scheduled and/or broadcast basis. It can be a voice message, e-mail, fax or video mail. For example, an "author" may deposit an audible message with a schedule on a machine which dials (specified destinations) and plays the message. This frees the author of the message from the real-time constraint of multiple live phone calls. It simply enables the message to be broadcast to many people at many different places.

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